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Willis Sedan Service
Average rating:  
 42 reviews
 by Jay D

The two drivers that were sent for both our rides were OUTSTANDING! Ryan worked his way around a major traffic jam on I-17, and Jon who picked us up at the airport, got us out of there in record time. He even came in and helped us with our luggage. Two great drivers and very nice people. It was a pleasure doing business with your company!

 by Sigrid
Thank you

We just wanted to send a thank you to Ryan our driver to/from Scottsdale to Prescott. He was a great help especially with my husband's episode at the hotel. He went way above and beyond his duties and was a great support to me when it looked like my husband was going to be seriously ill before our pick up. Our ride back ended up being smooth and reassuring. I am sure we will be back to Prescott again, and we will call you. At our age we need all the help we can get!

 by Leslie N

Willis Sedan does an awesome job. I highly recommend them for a truly enjoyable ride to the airport or anywhere. The cars are very comfortable and clean. The drivers are all friendly and good conversationalists.

 by Frank

Called needing a last minute transport. Spoke with Shawn, very courteous and professional, he worked some magic and got me there early at a great rate. Highly recommended! Thanks Shawn

 by Laura
Incredible service!

My mom had missed her flight returning to Phoenix and arrived five hours late. I thought I would have to rearrange her travel back to Paulden but Ryan said it wasn’t a problem and he would still make sure my mom arrived home safely. He was so kind to call and text to make sure I knew my mom was on her way and ended up going out of his way to help her the entire trip! We have used Willis Sedans 3 times now and each experience has been excellent for service! Highly recommend! Thank you Ryan!!

 by Toni J

The only way to go to the Phoenix airport! Everyone at Willis Sedans is professional and friendly! Ryan took us for the beginning of our vacation and we were lucky to have him pick us up for the end. I made a last minute change ...getting in a day early and Ryan and Shawn were extremely accommodating! We didn't even go outside for our pickup! Treat yourself.

 by Joe S

Many thanks Shawn. You, your drivers, your company & service are the very best. Words cannot describe how much I appreciate Willis Sedans.

 by Tim T

5-star customer service up to PV and back to Sky Harbor! Thanks for accommodating me for my mom's 85th birthday! It was a tremendous success starting with you! Thanks again and we'll see you next time!

 by Robin F
Above and beyond

In spite of our flight being more than an hour late, John was there waiting for us at 10 PM.  He was wonderful! Extra helpful, great conversation and super safe driving. Above and beyond. We all made it back home safe and sound. Thanks again Willis Sedans for what you do!

 by Kristen E
John is a great driver

We wanted to let you know how much we liked John. He is such a good and safe driver. Maybe one of the best drivers we have ever had. He never tailgates or has to slam on the brakes, etc. I just thought you would want to know how much we liked him. Thanks

 by Sandy W
3 hour flight delay

I am a new customer and I'm writing this review to recognize the outstanding customer service I received last night by Rick. My flight into PHX was delayed several times, and the plane landed 3 hours later than scheduled. Rick stayed available for me, which my other driving service would have never done.  I am very grateful that he stayed to help me as I was traveling alone. I highly recommend Willis Sedans, because Shawn, the owner, and his crew have a policy that the customer is never abandoned.

 by Mary B
Excellent

My sister and I wanted our aunt to have an experience of a lifetime. She was flying to Washington to visit her daughter. We felt the shuttle was not appropriate for her to use, so we were able to arrange this ride for her. I was impressed with the whole experience and my aunt was over the moon. She was excited about every moment. Both drivers, John and Rick were courteous and friendly and made her feel like a VIP. Thank you, so much for your service. I will highly recommend them to anyone and will use them again in the future. Worth every penny .

 by Margaret C
Chino Valley to Phoenix airport

John from Willis Sedans picked me up at my door in Chino Valley promptly and whisked me away to the airport in Phoenix. Well, I felt like a princess! Beautiful car, great driver and we talked all the way. Return flight, Rick met me inside the airport with my name in large letters on his phone, again it was a great trip, we talked and talked. Both drivers, as well as Shawn, the owner, were very professional, informative and friendly. Two of my nieces put this together for me so I wouldn’t have to drive or ride a shuttle to Phoenix, and I’m very appreciative to them. I would heartily recommend this company to anyone who will listen!! Thank you all at Willis Sedans for this great and wonderful service.

 by Mike
Prescott to Tempe

Wow! The wife and I were impressed when our private driver pulled up professionally dressed in a blue suit and tie at 12noon. The driver was Danny and he made our ride from Prescott to Tempe very enjoyable.  It was like having a personal tour driver.  I will definitely use Willis Sedans again and the owner Shawn is a nice guy over the phone.

 by Irene P

Professional Service! From Hawaii to Sky Harbor we were notified 24hrs prior, greeted when we landed, and taken to Prescott with a first class touch.  With the growing fear of Covid this was a safer ride than being on shuttle van with many other unknown passengers. Our driver pointed out many places to checkout while visiting Prescott and he treated us very professionally...and yes! we did hit up "BoSa Doughnuts".

 by Richard
Can't get much better

Shawn and his crew take the stress out of travel to and from Sky Harbor. Excellent and reliable service, well worth the investment.

 by Carey B
Stress free travel

We have used Willis Sedan Service for years. As post-Covid traffic and travel get more stressful, Willis Sedans is becoming increasingly more valuable. Beginning and ending a trip in quiet stress-free comfort has a major impact on my overall experience of traveling.

 by Shannon N

Excellent service and great safety protocols. Felt very safe with transporting my elderly mom to the airport and very reasonably priced.

 by Laurie B

Shawn picked up my 84 year old mom inside the Phoenix airport and brought her to our door in Talking Rock. She rode in a Lincoln Towncar and felt like a celebrity. She said the best part was that Shawn never made her feel nervous. We will use Willis next time we go to the airport, and highly recommend them!

 by Dana
The Best

Willis Sedans and Shawn are nothing but TOP DRAWER!!! I started using Willis Sedans in May 2020 and will only use them for my travels to and from Sky Harbor and Prescott! Always on time, clean, comfortable, safe and great price. Highly recommend Willis Sedans!! Thank You Shawn!

 by C C.

Was great to sit back before and after flights. Very friendly, on time and reasonably priced. Plan on using Willis Sedans for future travels to Sky Harbor. Door-to-door first class service.

 by Mary L
Highly Recommend

We had a very relaxing ride to and from Sky Harbor to Prescott. Our drivers had clean vehicles and were on time. The service is reasonably priced and the staff has good communication. I wish we had discovered this company sooner!

 by Yvonne G

Ray was absolutely wonderful. We had bad weather/heavy fog for a lot of the trip up to Prescott and he was calm and pleasant. I felt safe the entire ride. Thanks again for providing a completely professional service - much appreciated!

 by Maggie
Provides Great Service

I wasn't going on vacation--I had to go to the hospital in Phoenix (from Prescott) and needed a way to get there (without inconveniencing friends). Shawn provides a much needed service and he takes great care of his passengers in the process. I was so grateful to have this option with someone trustworthy.

 by Don S.
Great Service

Shawn & Vince provided great service to Sky Harbor. On time and very accommodating. Thanks. It is the only way to go.

 by Kristine
Outstanding

I had the pleasure of arranging transportation from Phoenix Sky Harbor to Prescott Valley, AZ. Like so many others have said, the shuttle experience had deteriorated to the point I could not do it anymore. The reservation process was easy and Shawn was a great communicator before and during my reservation time. Where this company really delivered was in the multiple weather delays getting out of Houston due to TS Imelda. Shawn was great and assured me no matter when I finally made it in, a car would be there for me. Both rides were very comfortable and relaxing. A great time to de-stress over the airplane trips. Worth every penny of the fare! I will absolutely use this service every time I travel to the area and highly recommend them to all.

 by Bob D.

We have used Willis for years. After a long overseas flight we are really glad to see Shawn and his other drivers! We have also used them to pick up our family and friends who fly in to visit. The service is a real value and has been consistently great throughout the years. Keep up the good work guys!

 by Jon G.
Wonderful Service

My wife and I used Willis Sedan Service to and from PHX last month when we went on vacation. Service was excellent, all on time, comfortable and at a reasonable price. We also enjoyed chatting with Shawn along the way. Definitely recommend!

 by Paige A.

Totally agree with the previous review. Shawn is professional, friendly and his service is a valuable asset for our area! Worth the extra cost and provides prompt door-to-door service. Will definitely use again and refer friends.

 by Rory M.

Shawn is first rate and so is Willis Sedan Service! So relaxing and for a bit more, leave that cattle car disguised as a shuttle bus behind. No more waiting in the cold or heat. No more added stops along the way. We call this service a "double-upgrade." Thank you Shawn!

 by R.F.

I can highly recommend Willis Sedans for a stress free experience. We use them to return to Prescott after flying into Phoenix Sky Harbor Airport. Communication was easy and the pick-up was right on time. The luxury vehicle was very nice, clean and comfortable. Shawn was very professional and courteous. I will definitely use Willis Sedan Service in the future. The only way to go!

 by Carol T.

Excellent service, professional, great cars, always on time! We use Willis whenever we travel to and from Prescott to Phoenix. Highly recommended!

 by Heather B.

We just had Willis Sedans take us to and from the Phoenix Airport to Talking Rock Ranch in Prescott. It was a wonderful experience. We have used the Shuttle before and, while that costs less, it doesn't compare with the service from Willis. They were reliable, convenient (door-to-door), courteous and professional. They texted us when our flight landed and met us right inside the terminal. The cars (Towncar one way and Suburban the other) were so roomy and it was just the two of us and the driver. We felt relaxed and safe. This will be our ride to the airport from now on and we will likely use them for other trips around the area.

 by Sarah D.

Willis Sedan Service was recommended to me by a neighbor for rides to the airport which is 2 hours away. The drivers are prompt, courteous and helpful with the luggage. The cars are clean and upscale. I travel a lot and so have used their service several times. I would highly recommend this company for airport transportation or even just night out on the town when you need a designated driver. You won't be disappointed!

 by Jeanette F.

We have been using Willis Sedans for almost a year from Prescott with frequent trips to Sky Harbor Airport and couldn't be more pleased. They offer personalized service from pick up to drop off. They monitor our flights and adjust their schedule for flight delays, cancellations and immediately respond to our communications. We have also used them for a day to Jerome for touring. They are professional and dependable with a variety of comfortable vehicles that are meticulously clean. After a long day of travel it is a welcomed sight to see Shawn or his drivers greeting us in baggage claim to drive us home. Thank you Shawn and your staff for outstanding service!

 by Marianne B.

I was looking for a private car to take us to Sky Harbor because we had an early flight out. Willis Sedans was great! They picked us up at 3:30 AM! Met us in baggage claim on our late return....so simple. Will use again.

 by Jerry T.

My wife and I have used Willis Sedan Service on several occasions. I can only echo the outstanding recommendations that have been written about Willis Sedan Service. The quality and professionalism of the drivers is outstanding, we were driven by Vince and Shawn. Their vehicles are spacious and very clean. For an on-time pick-up and delivery Willis Sedan Service is the best. I would not hesitate to recommend using Willis Sedan Service as a chauffeur service.

 by Mark S.

As a regular business traveler, I have taken many sedan services over the course of my career. Hands down, without a doubt, Shawn, Ray, Vince and the rest of the crew at Willis Sedans are the best in the business when considering quality, service and price. I would never consider using anyone else when shuttling from Prescott to PHX, and vice versa!

 by Char C.

We used Willis Sedans from Prescott Valley to Sky Harbor Airport and return. It could not have been a better, more pleasant trip both ways. They are professional, dependable and were on time. I will never use AZ Shuttle again. We had door-to-door service and they even met us in the baggage area on a late return flight. No more crowded shuttle with multiple stops. Price-wise not that much more than AZ Shuttle.

 by Russ J

Fran was fantastic...we had a red-eye from PHX & he was in our driveway @ 9:00 PM as promised, and he was there on our late 10:30 PM evening return. Highly recommend and will use again!

 by Lae W

After striking out with several AZ based shuttle providers, Willis Sedans was recommended to me by a wonderful colleague in the travel industry. We contacted Willis and spoke with Fran about shuttle service for a medium sized gathering in Prescott. He got back to us right away with a reasonable quote and within 24 hours we had ironed out the details and confirmed his services. We are very pleased with his customer service and look forward to working with him for the event and private airport transfers as well.

 by D.G.

Finding transportation direct to Mesa-Gateway airport from Prescott can be near impossible. I called Fran up about a week after finding his company on Yelp. He arrived promptly at my doorstep. No delays and no driver excuses that come with other companies. He dropped me off at my hotel right next to the airport. No bouncing between other pick ups and drop offs either. Great Service!