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Willis Sedan Service
Average rating:  
 58 reviews
 by Teena
Car service

We have been using Willis Car Service now for 2 years! Forrest recently picked us up from the airport to bring us home. It was a relaxing, comfortable, and a safe ride home after a long weekend away. All their drivers are super reliable, professional and enjoyable to chat with. The vehicles are comfortable and clean inside and out! They make the ride so much easier for us.

We totally recommend them for your needs if you are going to the valley, the airport, etc. and do not want to drive. Thank you for your great service! We appreciate you all!

 by Claudia C
Simply the very best!!!

I have used Willis Sedans for over a year now and due to circumstances, have made at least 15 round trips from my home in Prescott to Sky Harbor. Used the local shuttle for a few trips when I first moved to Prescott, with crowded shuttles and the last straw, a flat tire on 69 which caused me to miss a flight. I switched to Willis and am more than satisfied with their service. No flat tires and wonderful home to airport to home service. Highly recommend Willis Sedans!!!!

 by Mike H

In June 2026 we used Willis Sedans for the first time..and it will certainly not be the last time! We had a great driver for both trips to and from the Phoenix airport. His driving was superb and the conversations were interesting and lively. Our return trip was great even though it was after midnight because of our nearly two-hour delayed flight. We will call Willis Sedans for every trip to and from PHX airport. Great job!

 by Phil B
Great Service

My wife and I have been using them for about 10 years. Right about now your wondering why it has taken until today to write a review. The ridiculous answer is I didn't know I could! Anyway, the service is always ready no matter how early or late your plane lands. We were once 4 hours late and arrived at 11 PM. Not only was the driver there to meet us but the owner put the driver up for the night so he didn't have to drive back home at 2 in the morning.
GREAT SERVICE!!

 by Paul S

We scheduled a round trip to Sky Harbor from Williamson Valley in 6/26. We traveled to Europe and wanted less stress in our travel plans. Justin, our driver was punctual and professional. We will use Willis Sedan Service again in the future. By the time we pay for fuel, parking, hotel and our time to drive to/from Sky Harbor..it was worth it!

 by Nicole
Amazing Service

During our trip to Prescott we used the service to and from Sky Harbor as well as to and from Williams for the Grand Canyon Railway. Outstanding customer service, friendly, and reliable.

 by Tim D

Shawn, I just wanted to thank you for taking good care of my wife and my daughter in our family's time of need. They easily made all of their flights and arrived home safely. We greatly appreciate knowing we can count on you and your staff in taking care of us! Thanks again.

 by Judy H

Great service!!! I just recently used them to take me to and from Tucson. Easy pleasant drive and well worth the cost. I'm using them again in Sept to take me to Phx and pick me up on my return flight. Thanks Shawn....great company and drivers!

 by Heather S

These folks are great! Always on time and excellent drivers. I hate the drive on I-17 and into Scottsdale. Worth every penny!

 by Sharlene N

Very professional private black car service. Would highly recommend. Communicated very well and had no issues at all for pick up or drop off.

 by Mary B

Such a professional and prompt service! We had last minute changes and they were so accommodating. Safe and friendly transport. Thanks again!

 by Judy H

We used the service for the first time on Nov 4th to take us to Sky Harbor at 3 AM. Jon was at our house at 2:45 and we had a very pleasant (albeit very early) trip down the hill. We returned on Nov 26th having spent the night at the Marriott Airport Hotel (due to a very late flight) and Rick was at the hotel and picked us up at 9:45 AM and again had a very pleasant drive back home. Both drivers were competent and cordial. I highly recommend this service and we'll use them every time we need to go to the airport. Thanks Shawn for providing such an excellent service!

 by Stacy D

Really happy I decided to search for a local car service after years of using a local shuttle service to Phoenix Sky Harbor. The shuttle service was fine, but added to the stress (close quarters with strangers) I feel when traveling. I finally decided to book Willis Sedan Service and I'm so happy I did. Our driver Rick was great and provided excellent service. Have booked all future travel to the airport with Willis Sedans.

 by Donna S
Only way to go

The drive with Shawn was great. We had heavy rain from Talking Rock to Phoenix airport but drive was so smooth and easy. We ran into a traffic jam but Shawn found a way to divert around it and still get me to the airport in plenty of time.

 by Donna Corriere

I cannot say enough good things about Willis Sedan Service. My husband and I don't travel much and we were a little stressed about making sure we got to the airport safely and on time. Shawn was so nice and professional. We had to cancel at the last minute because of a medical emergency and Shawn was so accommodating. We rescheduled with them no problem. They picked us up at our home and the ride to airport was so comfortable. Coming back Jon picked us up right at the door. He too was so accommodating and friendly. The only completely stress-free part of our vacation was these guys. We will NEVER take a shuttle again. If you want peace of mind when having to deal with flights and deadlines, these guys are the only choice. VIP service all the way.

 by Joycelyn S
Thank you

Shawn, just a note of thanks for waiting for me to arrive on a later flight. As an older person it was a bit scary being stranded at DFW on a flight with mechanical problems and then having to take the train around to a different terminal. I am very grateful your driver Jon was so patient with my crazy flights and was able to make adjustments to get me home the same night. Thanks again and I will be using your service again soon.

 by Jay D

The two drivers that were sent for both our rides were OUTSTANDING! Ryan worked his way around a major traffic jam on I-17, and Jon who picked us up at the airport, got us out of there in record time. He even came in and helped us with our luggage. Two great drivers and very nice people. It was a pleasure doing business with your company!

 by Sigrid
Thank you

We just wanted to send a thank you to Ryan our driver to/from Scottsdale to Prescott. He was a great help especially with my husband's episode at the hotel. He went way above and beyond his duties and was a great support to me when it looked like my husband was going to be seriously ill before our pick up. Our ride back ended up being smooth and reassuring. I am sure we will be back to Prescott again, and we will call you. At our age we need all the help we can get!

 by Leslie N

Willis Sedans does an awesome job. I highly recommend them for a truly enjoyable ride to the airport or anywhere. The cars are very comfortable and clean. The drivers are all friendly and good conversationalists.

 by Frank

Called needing a last minute transport. Spoke with Shawn, very courteous and professional, he worked some magic and got me there early at a great rate. Highly recommended! Thanks Shawn

 by Laura
Incredible service!

My mom had missed her flight returning to Phoenix and arrived five hours late. I thought I would have to rearrange her travel back to Paulden but Ryan said it wasn’t a problem and he would still make sure my mom arrived home safely. He was so kind to call and text to make sure I knew my mom was on her way and ended up going out of his way to help her the entire trip! We have used Willis Sedans 3 times now and each experience has been excellent for service! Highly recommend! Thank you Ryan!!

 by Toni J

The only way to go to the Phoenix airport! Everyone at Willis Sedans is professional and friendly! Ryan took us for the beginning of our vacation and we were lucky to have him pick us up for the end. I made a last minute change ...getting in a day early and Ryan and Shawn were extremely accommodating! We didn't even go outside for our pickup! Treat yourself.

 by Joe S

Many thanks Shawn. You, your drivers, your company & service are the very best. Words cannot describe how much I appreciate Willis Sedans.

 by Tim T

5-star customer service up to PV and back to Sky Harbor! Thanks for accommodating me for my mom's 85th birthday! It was a tremendous success starting with you! Thanks again and we'll see you next time!

 by Robin F
Above and beyond

In spite of our flight being more than an hour late, Jon was there waiting for us at 10 PM.  He was wonderful! Extra helpful, great conversation and super safe driving. Above and beyond. We all made it back home safe and sound. Thanks again Willis Sedans for what you do!

 by Kristen E
Jon is a great driver

We wanted to let you know how much we liked Jon. He is such a good and safe driver. Maybe one of the best drivers we have ever had. He never tailgates or has to slam on the brakes, etc. I just thought you would want to know how much we liked him. Thanks

 by Sandy W
3 hour flight delay

I am a new customer and I'm writing this review to recognize the outstanding customer service I received last night by Rick. My flight into PHX was delayed several times, and the plane landed 3 hours later than scheduled. Rick stayed available for me, which my other driving service would have never done.  I am very grateful that he stayed to help me as I was traveling alone. I highly recommend Willis Sedans, because Shawn, the owner, and his crew have a policy that the customer is never abandoned.

 by Mary B
Excellent

My sister and I wanted our aunt to have an experience of a lifetime. She was flying to Washington to visit her daughter. We felt the shuttle was not appropriate for her to use, so we were able to arrange this ride for her. I was impressed with the whole experience and my aunt was over the moon. She was excited about every moment. Both drivers, Jon and Rick were courteous and friendly and made her feel like a VIP. Thank you, so much for your service. I will highly recommend them to anyone and will use them again in the future. Worth every penny .

 by Margaret C
Chino Valley to Phoenix airport

Jon from Willis Sedans picked me up at my door in Chino Valley promptly and whisked me away to the airport in Phoenix. Well, I felt like a princess! Beautiful car, great driver and we talked all the way. Return flight, Rick met me inside the airport with my name in large letters on his phone, again it was a great trip, we talked and talked. Both drivers, as well as Shawn, the owner, were very professional, informative and friendly. Two of my nieces put this together for me so I wouldn’t have to drive or ride a shuttle to Phoenix, and I’m very appreciative to them. I would heartily recommend this company to anyone who will listen!! Thank you all at Willis Sedans for this great and wonderful service.

 by Mike
Prescott to Tempe

Wow! The wife and I were impressed when our private driver pulled up professionally dressed in a blue suit and tie at 12noon. The driver was Danny and he made our ride from Prescott to Tempe very enjoyable.  It was like having a personal tour driver.  I will definitely use Willis Sedans again and the owner Shawn is a nice guy over the phone.

 by Irene P

Professional Service! From Hawaii to Sky Harbor we were notified 24hrs prior, greeted when we landed, and taken to Prescott with a first class touch.  With the growing fear of Covid this was a safer ride than being on shuttle van with many other unknown passengers. Our driver pointed out many places to checkout while visiting Prescott and he treated us very professionally...and yes! we did hit up "BoSa Doughnuts".

 by Richard
Can't get much better

Shawn and his crew take the stress out of travel to and from Sky Harbor. Excellent and reliable service, well worth the investment.

 by Carey B
Stress free travel

We have used Willis Sedan Service for years. As post-Covid traffic and travel get more stressful, Willis Sedans is becoming increasingly more valuable. Beginning and ending a trip in quiet stress-free comfort has a major impact on my overall experience of traveling.

 by Shannon N

Excellent service and great safety protocols. Felt very safe with transporting my elderly mom to the airport and very reasonably priced.

 by Laurie B

Shawn picked up my 84 year old mom inside the Phoenix airport and brought her to our door in Talking Rock. She rode in a Lincoln Towncar and felt like a celebrity. She said the best part was that Shawn never made her feel nervous. We will use Willis next time we go to the airport, and highly recommend them!

 by Dana
The Best

Willis Sedans and Shawn are nothing but TOP DRAWER!!! I started using Willis Sedans in May 2020 and will only use them for my travels to and from Sky Harbor and Prescott! Always on time, clean, comfortable, safe and great price. Highly recommend Willis Sedans!! Thank You Shawn!

 by C C.

Was great to sit back before and after flights. Very friendly, on time and reasonably priced. Plan on using Willis Sedans for future travels to Sky Harbor. Door-to-door first class service.

 by Mary L
Highly Recommend

We had a very relaxing ride to and from Sky Harbor to Prescott. Our drivers had clean vehicles and were on time. The service is reasonably priced and the staff has good communication. I wish we had discovered this company sooner!

 by Yvonne G

Ray was absolutely wonderful. We had bad weather/heavy fog for a lot of the trip up to Prescott and he was calm and pleasant. I felt safe the entire ride. Thanks again for providing a completely professional service - much appreciated!

 by Maggie
Provides Great Service

I wasn't going on vacation--I had to go to the hospital in Phoenix (from Prescott) and needed a way to get there (without inconveniencing friends). Shawn provides a much needed service and he takes great care of his passengers in the process. I was so grateful to have this option with someone trustworthy.

 by Don S.
Great Service

Shawn & Vince provided great service to Sky Harbor. On time and very accommodating. Thanks. It is the only way to go.

 by Kristine
Outstanding

I had the pleasure of arranging transportation from Phoenix Sky Harbor to Prescott Valley, AZ. Like so many others have said, the shuttle experience had deteriorated to the point I could not do it anymore. The reservation process was easy and Shawn was a great communicator before and during my reservation time. Where this company really delivered was in the multiple weather delays getting out of Houston due to TS Imelda. Shawn was great and assured me no matter when I finally made it in, a car would be there for me. Both rides were very comfortable and relaxing. A great time to de-stress over the airplane trips. Worth every penny of the fare! I will absolutely use this service every time I travel to the area and highly recommend them to all.

 by Bob D.

We have used Willis for years. After a long overseas flight we are really glad to see Shawn and his other drivers! We have also used them to pick up our family and friends who fly in to visit. The service is a real value and has been consistently great throughout the years. Keep up the good work guys!

 by Jon G.
Wonderful Service

My wife and I used Willis Sedan Service to and from PHX last month when we went on vacation. Service was excellent, all on time, comfortable and at a reasonable price. We also enjoyed chatting with Shawn along the way. Definitely recommend!

 by Paige A.

Totally agree with the previous review. Shawn is professional, friendly and his service is a valuable asset for our area! Worth the extra cost and provides prompt door-to-door service. Will definitely use again and refer friends.

 by Rory M.

Shawn is first rate and so is Willis Sedan Service! So relaxing and for a bit more, leave that cattle car disguised as a shuttle bus behind. No more waiting in the cold or heat. No more added stops along the way. We call this service a "double-upgrade." Thank you Shawn!

 by R.F.

I can highly recommend Willis Sedans for a stress free experience. We use them to return to Prescott after flying into Phoenix Sky Harbor Airport. Communication was easy and the pick-up was right on time. The luxury vehicle was very nice, clean and comfortable. Shawn was very professional and courteous. I will definitely use Willis Sedan Service in the future. The only way to go!

 by Carol T.

Excellent service, professional, great cars, always on time! We use Willis whenever we travel to and from Prescott to Phoenix. Highly recommended!

 by Heather B.

We just had Willis Sedans take us to and from the Phoenix Airport to Talking Rock Ranch in Prescott. It was a wonderful experience. We have used the Shuttle before and, while that costs less, it doesn't compare with the service from Willis. They were reliable, convenient (door-to-door), courteous and professional. They texted us when our flight landed and met us right inside the terminal. The cars (Towncar one way and Suburban the other) were so roomy and it was just the two of us and the driver. We felt relaxed and safe. This will be our ride to the airport from now on and we will likely use them for other trips around the area.

 by Sarah D.

Willis Sedan Service was recommended to me by a neighbor for rides to the airport which is 2 hours away. The drivers are prompt, courteous and helpful with the luggage. The cars are clean and upscale. I travel a lot and so have used their service several times. I would highly recommend this company for airport transportation or even just night out on the town when you need a designated driver. You won't be disappointed!

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